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I often hear stories from frustrated Marketing Managers who are responsible for SEO for the company website. They’re constantly asked by their CEO why their website is not ranking on Google and why website traffic has not increased, and so on and so on.

Most recently I visited a client who has multiple marketers responsible for optimizing different portions of the corporate website. These marketers have to report back each month to their department heads with stats on keyword rankings and traffic to their specific web pages. Month after month, they are frustrated to see that traffic from Google is very low.

During the meeting I clicked through some pages of their website, looked at their Google Analytics, and did a few keyword searches. It was clear that the website had taken a back seat to other priorities. The marketing team even admitted that they push SEO to the bottom of their ever growing task list.

If your company also operates this way, here are my top 5 reasons why businesses should outsource SEO:

1. SEO Agency’s make optimizing your website a priority.
   SEO is a process with many different moving parts. While SEO isn’t hard to do, it is time consuming. It may take your marketing team months to write a few title tags. While by hiring a dedicated SEO Agency, you can rest easy knowing that your website SEO will take top priority each month.
2. SEO Agency’s keep abreast of important search engine updates that may affect your websites performance.
   Google makes over 500 updates to their algorithm each year. Some of the updates are minuscule, while others are major and may affect how your website ranks in search engines. Just look at the May Day update, Google Caffeine, and Personalized Search.
3. Your Marketing team doesn’t have time to learn SEO.
   Search engine optimization is an evolving industry. New or improved techniques are discovered all the time. Your marketing team may have learned the basics of SEO, but probably won’t have time to learn the advanced techniques. SEO agencies stay abreast of all the current tactics that can benefit your website.
4. Your Marketing team does not have interest in learning SEO.
   I’ve been doing SEO now for 10 years. SEO is what I love to do – yes, I’m a nerd like that. I was once an in-house marketing person who was responsible for SEO. I happened to really enjoy it and made it my career. However, I’ve met so many marketers who hate SEO, they just do it because it’s one of their responsibilities. Hence, the company’s website performance suffers for it.
5. Your company will save money and see an increase in ROI by outsourcing SEO.
   Seriously, you will. According to Indeed.com, the average salary of a Marketing Communications Manager is $66k/yr. On average, a one-year SEO campaign with an agency could cost anywhere between $12k – $36k or higher, depending on target geographical location, competition level, industry and other factors. When you figure in your cost per lead, etc., you will soon see your ROI is greater with an SEO agency.

Outsourcing SEO may not make sense for every business. However, it does make sense if you find yourself in a situation like my client… too many cooks in the kitchen and no recipe to follow.

For all of you who could not make it to the Inbound Marketing Summit 2010 last week, I was a participant on the “Driving More Qualified Leads into Your Funnel” on day 2. Chris Brogan lead the discussion for the panel that included myself (Patti Fousek), Mike Damphouse the CEO/CMO of Green Leads, Benjamin Diggles the Agency Channel Sales of Webtrends,  and Bernie Brogan the CEO of Find and Convert.

The CreativeMind gang is back from the Inbound Marketing Summit 2010 (IMS) which took place October 6th and 7th at Gillette Stadium in Foxoboro, MA. IMS is the brain child of Chris Brogan, Justin Levy, and Colin Bower of New Marketing Labs.

This was my second time attending and speaking at IMS. I have to say, each year just keeps getting better and better. While last year seemed to focus on big brands and B2C, this year was chock full of great information for B2B companies. Here are the top 5 lessons learned for B2B marketers.

1. Don’t be afraid to engage.
   For the past two days I kept hearing  the buzz word “engage”. Scott Stratten (@unmarketing on Twitter) told a great story of how he gained 10,000 followers on Twitter in 30 days. How did he do it? He engaged with his followers and tweeted about 7,000 times in those 30 days. Now we all can not be as aggressive as Scott with our Twitter engagement strategy (and he doesn’t suggest it, either), however, we can get over our fear of meeting new people and start conversing. Those that do not engage their audience are those that won’t get anything out of social media.
2. Make useful stuff for free.
   No one likes filling out forms to get stuff.  Why not offer whitepapers on your website for free? There are plenty of ways to generate leads by those who download your free whitepaper.
3. Social Media is about building relationships and trust.
   Social media is about being “social” and building relationships and trust. Social media is not about broadcasting your message with the hopes that someone will buy from you. People buy from those they trust. If you’re pushing sales on Twitter, then you’re not doing it right.
4. Write great content.
   While you may have heard this tip before, ask yourself “are we writing really great content?” People share unique, they don’t share “meh” (thanks Mr. Unmarketing).
5. Think outside the box when it comes to lead generation.
   Many B2B companies focus on generating leads with a PPC campaign, then they wonder why their leads aren’t qualified. I’m not saying that you shouldn’t run PPC campaigns, but you should experiment with tools that can reach your target market better and see if it works for you. Try answering questions on LinkedIn, or running a LinkedIn paid ad. Or maybe a Facebook ad would work for you. The point is, social media generates warm leads. Try thinking outside the box the next time your boss says, “run a PPC campaign for this.”

Were you at IMS10? What lessons did you learn?

Google Instant, released a few weeks back, has received lots of mixed reviews. Some hate it, some love it, while some are still undecided. Personally, I have a love/hate relationship with Google Instant. Here’s why.

Why I hate Google Instant

1. Seeing the search results page (SERP) change three or four times as I type makes me dizzy.
2. I don’t like it when anyone (even Google) tries to predict what’s on my mind.
3. Patience is a virtue, even for search.
4. The possibility that GI will increase impressions, hence lowering click-through-rate annoys me.

Why I love Google Instant

1. No longer need to hit “enter” on the keyboard – the search results are right there.
2. It’s super fast.
3. It gives me something to do when I’m bored.

What do you think of Google Instant?

I’m very curious to try out the “new Twitter”. From what I can see, Twitter has reformatted it’s interface to look more like the 3rd party apps we’re all accustomed to. What do you think of the new Twitter?

I had the strangest experience on Facebook recently. I logged into my own account and entered the name of a friend into the search bar. Upon hitting enter, I suddenly found myself looking at status updates from people I didn’t know.

My original reaction was ….”who the heck are these people?” Then I realized I was logged in as someone else! I wasn’t logged in as the friend I was looking for either… it was a complete stranger!

I have absolutely no idea as to how I suddenly entered this person’s account, but I did. I was able to view EVERYTHING – their privacy settings, contact information, and more.

What did I do? I logged out immediately and sent an email to Facebook via a copyright infringment form – since it was the only contact form I could find.

What could have happened? If I were the non-ethical type, I could have done some damage in this person’s account.

The lesson. Not all Facebook account hacks are done maliciously. If you find that your account has been compromised, it may have been an accident.

If you’ve seen a sudden drop in keyword rankings for long-tail keyword searches, then your site possibly could be affected by the latest Google algorithm change – “Mayday”.

According to a recent You Tube video, Matt Cutts explains the change happened between 4/28 – 5/3 – hence, the name “Mayday” (which was coined by the webmasters on Webmaster World).

Cutts goes on to say that this change is “deliberate” and “permanent”. He also explains that the change affects long tail searches rather than broader searches. Google made the change specifically as a quality issue. Their goal is to serve the highest quality sites that best match long tail search queries.

Goolge makes close to 400 algorithm changes a year, so don’t get nervous and think that suddenly your website traffic will drop. Not everyone is affected by the latest change. If you own a very large site with many individual pages that are only found via many clicks from the home page, you may see a difference in your long tail rankings.

So, what do you do if you’re site is affected? Take a good look at your content and ask yourself is the content really relevant to the long tail keyword? You may also need to do some create re-shuffling of your website pages if you see a dramatic drop in traffic.

Mike McDonald of Web Pro News spoke with Vanessa Fox, founder of Nine by Blue, and Avinash Kaushik, Google’s analytics evangelist at SMX West in Santa Clara. Both spoke about how real-time search and social search affects marketers.

What does this all mean for marketers?

More WebProNews Videos

What happened this week in Social Media?

Facebook Location Feature Leaked

LinkedIn Celebrates it’s 7th Birthday

Foursquare Adds “Like” Button to Venue Pages

Twitter to Release “Embedded Tweets”

Foursquare Goes Down

Microsoft Spindex Puts New Spin on Social Networking

Digg.com Cuts 10% of It’s Workforce

Have other stories to share? Let us know.

I was speaking with a client the other day about social media marketing and the benefits of getting involved. The client is new to the whole “social media thing” and had a great point of view. From his perspective, lots of companies either use social networking sites (like Facebook and Twitter) for shameless self promotion. Or, they only post nonsense, like what they had for dinner or how much they are enjoying the weather.

Seeing that he was very skeptical of the benefits, the topic of social media do’s and don’ts quickly arose. From this conversation, and other similar conversations I’ve had about social media, I compiled a list of common social media pet peeves. Here are the top 5 Social Media Pet Peeves that will surely turn off potential Twitter followers or Facebook fans.

1. “Used Car Salesman” Syndrome
   Social networks are for building communities and adding value. Those that use social media to constantly push their own products or services are not only NOT adding value, but they may be turning off potential prospects.  No one likes to be sold to. If you’re not using social media to offer value to your community, then you’re doing yourself and your company a disservice.
2. The Ghost Town
   Have you ever been asked to become a fan of a Facebook page or follow someone on Twitter, just to land on an empty page or profile? Before asking for fans or followers, be sure to have content that your readers will want to read.
3. Using Facebook Personal Profile for Business (enter your own snazzy title here)
   There’s nothing worse than logging into Facebook and be greeted by sales pitch after sales pitch. Facebook personal profiles are just that – personal. Facebook has three sections…. personal profiles, business fan pages and groups. It’s not rocket science people! Want to promote your business, then create a fan page and stop cluttering your family and friend’s walls with sales pitches. Besides, using your personal profile to self promote is a violation of Facebook’s terms and your account may get suspended for this activity.
4. The Stalled Effort
   To be successful at using social media for business, you must commit. If you’re guilty of starting, stopping, then starting again….. make up your mind already. The more you put into it, the more you’ll get out of it.
5. Eat Spam!
   We all hate spammers. Don’t know if you’re spamming? Well, if you send a direct message to someone on Twitter including a sales pitch a link to your website – you’re spamming. If you send a friend request to a fan of your business page so you can get their contact info – you’re spamming. If you @ reply a follower on Twitter with your own sales pitch and link – you’re spamming.

So there you have it – the top 5 social media pet peeves. Have more pet peeves? Feel free to list them in a comment.

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Social Media Workshop

Facebook Marketing 201 – How to Build a Fan Base and Get Noticed

When: Tuesday, May 18, 2010
Where: 50 Market St., Portsmouth, NH (Portsmouth Chamber of Commerce)
Cost: $65/pp if signed-up before May 8th. After May 8th – $75/pp
Description: This workshop is great for those that have a Facebook Fan page for their business, but need the know-how to take it to the next level.

Attend This Event